July 22, 2019

The pros and cons of choosing VoIP for your business

Learn the advantages and disadvantages of using VoIP for business

All businesses can benefit from better communication.

If you’re looking to upgrade your company’s communication, you’ve probably heard of VoIP (Voice over IP) as an alternative to traditional telephone systems.

VoIP technology is relatively new for many businesses, so it’s understandable that you may have questions about it.

To make things easier, we’ve compiled a list of the advantages and disadvantages to help you understand if VoIP is the right choice for your business.

The pros of VoIP for business

  • Fully featured

A robust VoIP solution will give you everything your business needs to communicate effectively with colleagues, customers and prospects. Comprehensive VoIP systems will include extensive call routing features and integration with leading applications like Salesforce, Microsoft Outlook, and more. 

  • Your team can work from anywhere

With a VoIP phone system, you’re no longer tied to the office! As long as they have an internet connection, your team members are free to work from a different branch, from home, or from anywhere in the world.

  • Scalable

Your business is continually evolving, with new team members, new office locations, and more. When you have a VoIP communication system, you’re equipped with everything you need to meet these changing needs.

You can order new phone numbers, and deactivate or reassign others, all via an online dashboard that you have full access to. Unlike traditional phone systems, no new cables need to be installed by specialized technicians.

  • Lower cost

You might think that you’ll have to pay more to gain access to all these great features. What often comes as a surprise to business owners is that a VoIP solution can actually cut your phone costs!

VoIP for business offers long-distance and international phone calls for a lot less than traditional telephone systems, and on most VoIP plans there are no upfront equipment costs to pay.

The cons of VoIP for business

  • You need an internet connection

The nature of VoIP means that the quality of your service is dependent on the strength of your broadband connection.

Now for the good news: as your business probably already uses the internet for many mission-critical tasks, you most likely already have a reliable internet provider. If this is the case, you can rest easy knowing that a new VoIP system will deliver the quality, reliability and business continuity you’re looking for.

  • Transmission security

Protecting your customers and your business data should be your number one priority when choosing a new communication system. Unfortunately, not all VoIP providers offer secure transmissions.

Without a secure transmission, there’s always the risk that your voice data could be intercepted. To keep yourself and your company safe, make sure you choose a VoIP solution that offers high-level encryption from end to end.

Is VoIP the right choice for your business?

Our VoIP phone solutions are easy to use, fully featured and secure — with call quality and reliability you can count on. We’ll work with you to design the ideal phone system to fit your needs, both today and as your business grows.

Contact us today to get started.

We want to help your business succeed as your trusted IT partner.

Schedule your free consultation